Data Protection Policy

L897 Privacy Policy — Your Data Is Completely Safe With Us

Your trust is our greatest asset. l897 is fully transparent about how every piece of your personal data is collected, used, and kept secure — all explained clearly right here.

Last Updated: January 2026
Our Commitment
No Sale of Data to Third Parties
Data stored under SSL encryption
Right to erasure at any time
Adherence to international data protection standards
256-bit SSL Encryption
0% Sale of Data to Third Parties
24/7 Data Monitoring
7 Days Data Correction Timeframe

1. Introduction

L897 is a trusted online gaming platform serving millions of players across Bangladesh. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy details how l897 collects your personal data, the purposes for which it is used, who it is shared with, and how it is kept secure. By using the l897 website or app, you agree to this Privacy Policy.

We continually review our Privacy Policy and update it in line with new technologies and legal requirements. Any changes will be communicated via your registered email or a notice on the platform.

l897's Commitment: We never sell, rent, or use your personal data for unauthorized purposes. Your privacy is our top priority.

2. Information We Collect

We collect various types of information when you create an account and use services on l897. This information comes from three main sources — directly from you, automatically from your device, and from third-party verification services.

Data Type What We Collect Why It's Needed
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification and security messages
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, operating system Security Monitoring & Service Improvement
Gaming Data Gaming history, bet amounts, win/loss records Responsible Gaming & Customer Support

We only collect the information that is necessary — no excessive personal data is requested. We will never ask for your biometric data or social media passwords.

3. How Your Information Is Used

L897 uses your information only for specific, legitimate purposes. We never use your data beyond its original intent. The primary use cases are outlined below:

  • For account creation, verification, and management
  • To securely process deposit and withdrawal transactions
  • To detect and prevent suspicious activity and fraud
  • For providing customer support and resolving complaints
  • To personalize your gaming experience
  • To effectively manage Responsible Gaming tools
  • For compliance with legal and regulatory obligations
  • To send relevant promotions and offers (with your consent)
Important: You can opt out of marketing emails or SMS at any time. Go to Account Settings and update your notification preferences, or let our support team know.

4. Data Sharing Policy

L897 never sells your personal data to third parties. In certain limited situations, restricted information may be shared — always in the interest of your protection and legal compliance.

  • Payment Processors: Necessary information is shared to confirm bKash, Nagad, and Rocket transactions.
  • Identity Verification Services: With approved third-party verification providers for KYC processing.
  • Legal Authorities: Relevant information is disclosed under court orders or government directives.
  • Anti-Fraud System: For limited data analysis in conjunction with fraud detection systems.
  • Technology Partners: Cloud service providers that support the operation of the platform.

All these partners operate under strict data protection agreements with us and may only use your information for specified purposes. Any unauthorized use results in immediate termination of the agreement.

5. Cookies & Tracking Policy

L897's website and app use cookies and similar tracking technologies to enhance your browsing experience, maintain login sessions, and help monitor platform performance.

  • Essential Cookies: Stores login sessions, security tokens, and language settings — these cannot be disabled.
  • Performance Cookies: Monitors site speed and errors — collects anonymous data only.
  • Functionality Cookies: Remembers your preferences and settings.
  • Analytics Cookies: Helps improve our services by analyzing usage patterns.

You can disable all non-essential cookies from your browser settings. Note that some features may not work correctly as a result. Cookie settings on the l897 app can be managed from App Preferences.

6. Security Measures

L897 employs industry-leading security technology to protect your data. Our security team monitors servers around the clock and detects any unusual activity immediately.

  • All data is stored with 256-bit AES encryption
  • Secure data transmission via TLS 1.3 protocol
  • Two-Factor Authentication (2FA) Support
  • Regular third-party security audits and penetration testing
  • Firewall and DDoS protection measures
  • Automated detection and blocking of suspicious login attempts
  • PCI DSS compliance for all payment data
Warning: l897 will never ask for your password, OTP, or banking PIN via email or SMS. If you receive any such message, contact our support team immediately.

7. Your Data Rights

If you have an account with l897, you have clear rights over your personal data. To exercise these rights, please reach out to our support team via live chat.

1
Right to Access Information

You can request to know what personal information l897 holds about you. A response will be provided within 7 business days.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information. Submissions with valid supporting documents will be updated promptly.

3
Right to Erasure

You can request deletion of your data within a defined period after your account is closed.

4
Right to Data Portability

You can request an export of your account data in a readable format (CSV/JSON).

5
Right to Object to Processing

You can object to and stop the processing of your data for marketing or profiling purposes.

6
Right to Withdraw Consent

You may withdraw consent for data processing at any time — this does not affect any processing that took place prior to withdrawal.

8. Data Retention Period

L897 does not store your data indefinitely. A defined retention period is set for each data type, based on legal requirements and business needs.

  • Account Information: While the account is active and up to 5 years after closure.
  • Transaction Records: Retained for up to 7 years as required by law.
  • KYC Verification Documents: Up to 5 years after account closure.
  • Gaming History: While the account is active and for 2 years after closure.
  • Customer Support Chat: Up to 3 years after last contact.
  • Marketing Data: Deleted within 30 days of consent withdrawal.

Once the retention period expires, data is securely and permanently deleted or anonymized. This process is automated and verified through regular audits.

9. Minor Protection

L897 strictly prohibits platform access for anyone under 18. Age verification is mandatory at registration, and additional KYC checks are carried out in any case of suspicion.

  • Age verification via national ID or passport is required at registration.
  • Data from users under 18 is not collected, and any such accounts are closed immediately.
  • Our AI-powered system automatically flags anomalies related to age information.
  • Anyone suspecting underage use can report it to our support team.
A Note for Parents: If you believe your child is using l897 without authorization, contact our support team immediately. We will take prompt action and delete all associated data.

10. Privacy Policy Changes

L897 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or security improvements. We will notify you before any significant changes take effect.

  • Minor updates: The "Last Updated" date at the top of the page will be revised.
  • Major updates: Notice will be sent to your registered email and posted on the platform.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • If you do not agree to the changes, you will have the option to close your account.

Our support team is always here for any questions or concerns regarding this Privacy Policy. We believe transparency is the best policy.

Why l897 Is the Most Secure Platform

Key Features of Our Privacy Protection

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit AES encryption. No hacker or unauthorized party can read this data.

Zero Data Sales Policy

L897 never sells or shares your personal data with advertisers. Your privacy is the foundation of our business.

Secure Mobile Payments

Payments via bKash, Nagad, and Rocket are processed with the highest level of security. Your mobile banking details are never stored on our servers.

Regular Security Audits

Every quarter, third-party cybersecurity specialists review our systems and address any vulnerabilities found.

KYC & Identity Protection

Your national ID information is secured in an encrypted vault. Only the authorized verification team can access it when required.

Everything Under Your Control

View, update, or request deletion of your data anytime from Account Settings — fully transparent.

Secure & Trusted Platform

Join l897 Today — Enjoy a Safe Gaming Experience

Your data is protected, your fun is guaranteed. Register with l897 and enjoy Bangladesh's premier online gaming platform.

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